Returns & Exchanges

At SexDolls, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange unworn merchandise with tags attached within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing